Refund policy

As we sell nail supplies, we must prioritize the health and safety of our customers. Due to hygienic reasons, we maintain a policy that all sales are final and we do not accept returns or exchanges. This includes, but is not limited to: clearance items, nail polish, nail treatments, acrylic products, gel products, powder products, chemical products, sterilizing products, razor blades, cuticle and acrylic nippers, pedicure tools, cuticle pushers, and nail brushes. In addition, our nail machines are equipped with warranty cards, so if you encounter any issues with your purchase, we kindly ask you to contact the manufacturer directly for assistance.

EXCEPTIONS

In the event of an error on our part, such as shipping discrepancies or damaged goods, we will offer a refund or reshipment of your order with appropriate proof of the issue and a return of the products back to our store. We provide all orders with tracking numbers, so should you not receive a package after UPS marks it as delivered, please file a claim with UPS or wait 2-3 days for the package to arrive.

Your satisfaction is our priority. Should you have any concerns or inquiries regarding your purchase, please reach out to sales@usabeautyonline.com.